Contractors operate as independent providers, with access to our systems and services. All we require from you as far as invoicing to enable us to process your payments is a Daily Invoice Sheet (DIS*). The template for this is provided to you within our system and you complete a sheet for each day that you see at least 1 client so that our staff can reference it to submit claims.
As we process claims in real-time to expedite payment to you, we recommend completing each client’s information in real-time (at the start of each session). However, we do not require you to meet a certain deadline since we don’t direct your work. Do be aware that claim submission deadlines exist and are determined by individual insurance carriers, so you won’t want to wait too long to complete your DIS or you may miss out on being paid for that session.
Your DIS will also indicate whether we need to submit the client’s information to our out-of-network (OON) claims partner, Mentaya, for a request to submit a superbill to the client’s insurance when they are a private pay client claiming on OON benefits.