Everything you need to know to start online therapy with us!
Looking for therapy… but you’re not in California?
- View each clinician’s profile page to see their list of where they are licensed, registered, or otherwise allowed to work with clients. And, learn about when we are able to provide you with online therapy when you aren’t located in California.
- Or, consider working with us for online Coaching if we can’t offer therapy in your location – Coaching Clients can live anywhere in the world.
Is your chosen clinician out-of-network for your insurance and you want to use insurance benefits?
READY TO START THERAPY?
STEP 1
Choose one or more of our clinicians who you think might be a great fit for you and your therapy needs and who provide therapy to your location.
STEP 2
Schedule your FREE Consultation.
After scheduling, you’ll receive an email confirmation with the link to your FREE Consultation appointment.
Then, just click on the link in the email confirmation to attend your appointment at the scheduled time.
STEP 3
After you’ve attended your Consultation and selected the clinician you want to work with, schedule your intake from your clinician’s profile page or here.
After scheduling, you’ll receive an email confirmation with the link to your Intake appointment.
Within 1 business day of scheduling your Intake, you’ll receive an email invitation to our confidential Client Portal where you’ll complete and submit your intake documents. You’ll need to submit your intake documents at least 24 hours prior to your scheduled Intake so that your clinician is able to review them prior to your appointment.
Then, just click on the link in the email confirmation to attend your Intake appointment at the scheduled time. At your Intake appointment, you and your clinician will start to plan for what therapy will look like, how often you’ll meet, and how you’ll know you’re ready to end therapy.
STEP 4
After attending your Intake, schedule your upcoming therapy sessions from your clinician’s profile page or here.
We highly recommend booking your upcoming therapy sessions for the next 6 weeks at one time so that you can ensure grabbing the days/times you want as our schedules fill quickly.
After scheduling, you’ll receive an email confirmation with the link(s) to your upcoming therapy session(s).
Then, just click on the link for each session in the email confirmation(s) to attend at the scheduled time. If you will be outside of California for any of your therapy appointments, please notify your clinician in advance. Click here for information you need to know about whether we can meet for therapy while you’re outside of California.
ONLINE SCHEDULING
You’ll receive an email confirmation of each scheduling activity.
Confirmation emails will provide the link(s) to your appointment(s) as well as a link to easily schedule, re-schedule, or cancel your appointments as needed.
The Acuity Client Mobile App allows you to book and manage appointments. Find the app in the Apple App Store or Google Play Store.
To add us as a business with whom you are able to schedule through the app:
- Tap Add business
- From the app home screen, tap +
- Tap the Business scheduling URL field and enter our scheduling URL: https://TherapistSquare.as.me/
Please note that if you have already created an Acuity Client Account with us and you log in through the app, we will be added to your app automatically.
ONLINE APPOINTMENTS
First, you’ll need to download the Zoom Client for Meetings app to your phone or computer. Then, just click on the link in the email confirmation to attend your appointment at the scheduled time.
Please login several minutes before your appointment to make sure everything is working on your end. To get audio to work, click “use computer audio” or “use internet audio,” if prompted.
Make sure you are in a quiet, private place with a strong internet connection at the time of your appointment. If you have headphones, that helps with the audio.
If you have any issues connecting to Zoom, please call, text, or email your clinician in advance so that they can assist you or make other arrangements.